Employee satisfaction in the Mental & Behavioral Health industry in particular is vital. It has a huge effect on individual service to the patient population. Regularly reviewing employee satisfaction is important and is a powerful tool if done correctly. Here are 4 easy tips to get a jump on an Employee Satisfaction Survey
Most employees won’t want to share that they are dissatisfied with their manager if they know their manager will see their results. Keep the results anonymous, and focus on the information, not individuals. A good way to ensure anonymity is to use an online survey tool.
Include strong questions that provide valuable results to the organization. Good questions create actionable items that companies can take to drive Employee Satisfaction up, and in turn will increase retention and reduce turnover.
Survey Monkey has created a great template with the following 14 questions:
Encourage all employees to participate. Remind them that the information is used to make the organization a better place to work, and will not be tied to them personally.
Gathering all this information in a vacuum doesn’t help anyone. Take the information, compile and evaluate it, and share it with management to start making valuable changes. Most importantly, share the information with the employees, and communicate the organizations plan to address challenges. Seeing their opinions making valuable differences within the organization goes a long way to retention and increased employee satisfaction.
Interested in learning more? Contact Empowered Partnerships today!
Dani Rice, Co-Founder
Chief Mental Health Employer Solutions Provider
Empowered Partnerships, LLC
Recruitment Firm & Creative Hiring Solutions Partner to the Mental and Behavioral Health Industry
Proud Members of the National Alliance for Mental Illness (NAMI)