4 Tips to Create a Valuable Employee Satisfaction Survey
Written by Dani Rice, Co-Founder & Chief Mental Health Employer Solutions Provider
Employee satisfaction in the Mental & Behavioral Health industry in particular is vital. It has a huge effect on individual service to the patient population. Regularly reviewing employee satisfaction is important and is a powerful tool if done correctly. Here are 4 easy tips to get a jump on an Employee Satisfaction Survey
Make it Anonymous
Most employees won’t want to share that they are dissatisfied with their manager if they know their manager will see their results. Keep the results anonymous, and focus on the information, not individuals. A good way to ensure anonymity is to use an online survey tool.
Include valuable Questions
Include strong questions that provide valuable results to the organization. Good questions create actionable items that companies can take to drive Employee Satisfaction up, and in turn will increase retention and reduce turnover.
Survey Monkey has created a great template with the following 14 questions:
- How meaningful is your work?
- How challenging is your job?
- In a typical week, how often do you feel stressed at work?
- How well are you paid for the work you do?
- How much do your opinions about work matter to your coworkers?
- How realistic are the expectations of your supervisor?
- How often do the tasks assigned to you by your supervisor help you grow professionally?
- How many opportunities do you have to get promoted where you work?
- Are you supervised too much at work, supervised too little, or supervised about the right amount?
- Are you satisfied with your employee benefits, neither satisfied nor dissatisfied with them, or dissatisfied with them?
- Are you satisfied with your job, neither satisfied nor dissatisfied with it, or dissatisfied with it?
- How proud of you of your employers brand?
- Do you like your employer, neither like nor dislike them, or dislike them?
- How likely are you to look for another job outside the company?
Encourage all employees to participate. Remind them that the information is used to make the organization a better place to work, and will not be tied to them personally.
Use The Information
Gathering all this information in a vacuum doesn’t help anyone. Take the information, compile and evaluate it, and share it with management to start making valuable changes. Most importantly, share the information with the employees, and communicate the organizations plan to address challenges. Seeing their opinions making valuable differences within the organization goes a long way to retention and increased employee satisfaction.
Interested in learning more? Contact Empowered Partnerships today!
Dani Rice, Co-Founder
Chief Mental Health Employer Solutions Provider
Empowered Partnerships, LLC
Recruitment Firm & Creative Hiring Solutions Partner to the Mental and Behavioral Health Industry
Proud Members of the National Alliance for Mental Illness (NAMI)